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Production Date: 1989 Featuring Dennis Franz of "N.Y.P.D. Blue" This classic video never gets old! Possibly the best video on leadership and positive motivation every made. Skeptical workers with "who cares?" attitudes can be motivated. Teach your managers how! Actor Dennis Franz Gives a star performance as a manager who learns the value of feedback. This dramatization of positive reinforcement will help managers teach even the most difficult employees to do their best. Training Points: How to establish a positive, predictable working environment. How to measure performance and give encouraging feedback. How to provide "planned spontaneous recognition.
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