Retail specific training videos and DVDs.

Retail

Sort by:     SKU     Product     Price      Default     Actions & Attitudes: Providing Extraordinary Customer Service SKU: MPIACT Actions and Attitudes provides participants with an insight into seeing their own actions and attitudes from the customer's point of view. After all, a seemingly innocent phone call can mean an excruciatingly long wait for a customer. There is no sale without service. The higher level of service... More Information and Pricing Details Building Your Team: Recruiting, Interviewing & Hiring SKU: MPIBUI This DVD covers the three main components in building your team: recruiting, interviewing and hiring. There are simple techniques you can use anywhere to meet new recruits and get them interested in joining your team. The participant will learn specifically what to say during an initial meeting,... More Information and Pricing Details Leadership Through Communication SKU: MPILEA Leadership is a skill which must be developed and practiced. This program focuses on building new leaders for all divisions and at all levels of your retail organization. With an emphasis on communication skills, we learn some of the specific tools managers may use to improve individual and team ... More Information and Pricing Details Retail Learning Library SKU: MPIRLL The Retail Learning Library is a 7 Video or DVD Series that covers orientation, selling skills, customer service, recruiting, interviewing, hiring, leadership through communication, loss prevention, harassment and discrimination. More Information and Pricing Details The S.T.O.P. Shop: Shrinkage Training and Orientation Program SKU: MPISTO The program presents simple loss prevention techniques which should become a part of every employee's routine. Specifically, the viewer will learn exactly what is expected of them in preventing losses. Topics include dealing with short change artists, spotting shoplifters, combating theft through... More Information and Pricing Details Welcome to the Team SKU: MPIWEL Welcome to the team is a new hire orientation program for retail. It covers the topics of job responsibilities, basic loss prevention, safety and appearance and dress code. More Information and Pricing Details Zero Tolerance: Harassment and Discrimination in Retail SKU: MPIZER This program is presented from an awareness point of view. Role plays are not presented in this program. Rather, we look at the positive actions which all employees should take in creating a productive and safe work environment. More Information and Pricing Details