SKU: SEMPHO
Get ready for a content-loaded seminar will give you specific ideas on how to use the phone to your greatest advantage. Whether your a tele-marketer, sales professional, or collections agent, you'll learn and quickly benefit from these proven, practical ideas for getting through to the most important people on your list. George Walther is an internationally acclaimed expert at boosting telephone effectiveness. He's a professional speaker of the highest caliber with an energetic style that captivates, motivates and teaches people how to be more productive and professional. With 25 plus years of research, development, and experience in the communications arena, George knows what he's talking about. As a full-time professional speaker since 1980, George holds the National Speakers Association's Certified Speaking Professional designation, and has also been inducted into the CPAE Speaker Hall of Fame. He earned an MBA in marketing from UCLA, and graduated summa cum laude with a BA in Rhetoric and Public Address. Media appearances have included CNN, Live with Regis, The Wall Street Journal, Ladies Home Journal, and many others. George Walther is widely published by companies including Simon & Schuster, Putnam, and Nightingale-Conant. His books, audio programs, and video training seminars have been translated into many languages and published around the world. In this program you'll learn: - IMPROVE YOUR ABILITY TO COMMUNICATE WITH CLARITY- ELIMINATE PHONE TAG AND OTHER COSTLY TIME WASTERS- KEEP YOUR CONVERSATIONS POSITIVE ON & OFF THE PHONE- CREATE HIGH CUSTOMER LOYALTY THROUGH ENHANCED SERVICE- HOW TO USE VOICE MAIL MORE EFFECTIVELY THAN EVER BEFORE- AND MUCH MORE... Program Contents: 80 minute video, Full lengh mp3 audio version, plus noteguide on a DVD.
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