It's a moment few of us will ever forget! But was it really a miracle? Captain "Sully" Sullenberger was prepared and competent, so when this great emergency faced him...the perfect man was on the job.
In Miracle on the Hudson, Captain Sullenberger recounts the amazing story from his perspective and talking about the 4 "C's" – Competence, Compassion, Commitment and Communication. These 4 "C's" got "Sully" through the greatest challenge of his life and can help your employees prepare for any safety contingency that might face them.
What does being competent on the job mean?
How to become more competent
Definition of compassion
How does compassion affect safety?
How do you display compassion on the job
Understand on-the-job commitment and its opposite – complacency
Importance of being committed to safety
How to demonstrate commitment to the job, especially in regards to safety
How communication and safety go hand in hand
How to make sure you are communicating effectively
Communication techniques, such as open-ended questions