SKU: LEAJUST
A refreshingly different drama on the importance of customer service. Learn the Importance of: š - Knowing the product or service you are representing.
- Treating customers with tact, honesty and courtesy.
- Knowing the right way and the wrong way to deliver customer service.
- Understanding the negative effects of poor customer service.
- Effectively handling difficult customers.
- Revitalize commitment among your front-line service personnel. š
While customer service training is obviously not new, smart companies always look for refreshing new approaches to reinforce service techniques and inspire commitment among front-line personnel. Just Incredible! is a refreshingly different video that uses humor, drama and irony to demonstrate how customer service really does make a difference. Training Package Includes:17 minute video and Training Leader's Guideš š
|
