SKU: MPCHOW-H
"?your success depends on how wellyou connect with other people. No one teaches this skill betterthan Nicholas Boothman" -Bob Nelson, author of 1001 Ways to Reward Employees In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable. This engaging and motivational film will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet. Connecting in Healthcare is all about? Choosing the right ATTITUDE - ...be welcoming, empathetic, curious and resourcefulSending the right SIGNALS - ...with your face, body and voice.Get them TALKING - ...investing in listening pays off in trust.Learn to... Increase patient satisfactionStrengthen co-worker relationshipsImprove customer serviceRaise productivity & fun at workClick here to purchase extra hardcover books.
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