Government specific workplace training videos and dvds.

Government Specific

Sort by:     SKU     Product     Price      Default     e-mail essentials (Public Sector Version) SKU: QMREME-PU e-mail essentials is intended to helpemployees in public and private sector organizations think through theappropriate and inappropriate uses of this powerful communications tool.After viewing the program, employees will have a clearer idea of: .QMR More Information and Pricing Details Groupthink SKU: CRM013 The Groupthink training video uses the story of the Space Shuttle Challenger (among other real life examples) to explore the topic of groupthink-a phenomenon where groups seek unanimous agreement in spite of contrary facts pointing to another conclusion. More Information and Pricing Details SMILE! SKU: SUNSMI Reggie Wilson drives a bus. It's a thankless job filled with stress, time pressures, and difficult customers. So, why does he love it? And why would busy people actually wait for him to serve them? Because Reggie makes them smile! More Information and Pricing Details An Invisible Man Meets the Mummy (Government Version) SKU: CRMINV-G This entertaining film presents a lighthearted look at the rights and wrongs of customer service. It shows that everyone has customers internal, external or both-and there's no place to hide from them. Not even in red tape. More Information and Pricing Details Delegating For Diehards (Government Version) SKU: CRMDEL-GOV Getting it all done these days isn't getting any easier. Especially since everything seems to be a top priority. The answer in many cases is something a lot of people find somewhat scary - delegating. More Information and Pricing Details Mining Group Gold (Government Version) SKU: CRMMIN_2 While much is being done to inspire contributions of the highest quality from every individual, never until now-has there been a systematic process for doing so in group settings. More Information and Pricing Details Strategic Planning in Government: Not Business as Usual (Federal Version) SKU: CRMSTR-F Why not let the Father of GPRA teach your team the fine points and benefits of strategic planning? That's just what Strategic Planning In Government, Not Business As Usual, Federal Government Version will do.CRM Learning More Information and Pricing Details Teambuilding: What Makes a Good Team Player? (Government Version) SKU: SKU9385-Gov To thrive in today's business climate, organizations depend on teams to develop new products, achieve cost reductions, improve quality, increase productivity and solve problems. This requires that teams, and the members of teams, achieve quality outcomes faster and more effectively than ever befo... More Information and Pricing Details The Attitude Virus (Government Version) SKU: CRMATT-G Cure bad attitudes for higher productivity! Bad attitudes can threaten the essential functions of your organization. They spread like viruses from individual employees through departments and infect entire organizations. More Information and Pricing Details The Front Of The Class: Learning to Lead (Government Version) SKU: MPCFRO-G Being a supervisor is like moving to the front of the class: everyone around you is watching your moves and expecting the best. But it takes more than a promotion or job title to be a great supervisor. It takes leadership. More Information and Pricing Details The Power of Future Conversation (Government Version) SKU: CRMPFC-GOV Conversation is a tool that gives leaders the power to translate possibility into action. Unlike the old saying, talk is not cheap. More Information and Pricing Details When the Coach is You! (Government Version) SKU: CRMWHEN-GOV Join host George Wendt, of TV's Cheers, for increasing success for coaches and learners in any organization. You'll visit an accounting office, manufacturing factory and service center as workers resist and stumble through the coaching process, finally learning to create positive outcomes. More Information and Pricing Details