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This 4 part series is designed to motivate your people and provide them with the skills to give and receive feedback, improve morale, develop performance, build empowered teams and deliver quality service. The dramatic vignettes are designed to help employees understand the basic principles of how to effectively give and receive feedback concerning job performance, behaviour and suggestions. They also provide examples of specific behavioural skills for handling difficult feedback situations. With Peter Quarry. Video 1: GIVING FEEDBACK - BASIC SKILLS (FEEDBACK SOLUTIONS SERIES) Video 2: GIVING FEEDBACK - ADVANCED SKILLS (FEEDBACK SOLUTIONS SERIES) Video 3: RECEIVING FEEDBACK - BASIC SKILLS (FEEDBACK SOLUTIONS SERIES) Video 4: RECEIVING FEEDBACK - ADVANCED SKILLS (FEEDBACK SOLUTIONS SERIES) Release Date Jun 1, 2004Program Includes: 4 DVDs or VHS and a Leader's Guide
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