A Manager's Library of 10 How-To Books on Time Management, Improving Workplace Performance, Supervisory Skills, Performance Appraisal, Legal Issues, Motivating Employees, Giving and Receiving Feedback, Sexual Harassment Prevention, Documenting Discipline and Building Work Teams.
PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they're looking for rather than pointing... or maybe it's simply calling them by name. The trick is figuring out what your cust...
In business as well as life the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression are almost immeasurable. This fun and motivational hardcover book will teach employees how to naturally make a genuine connection with everyone they meet.
The In This Together Employee Handbooks can be used with the In This Together Video/DVD program. The Handbooks contain practical answers to over 50 difficult business situations.